Pasta Mania - Lousy pasta and lousy system

Well, I'm sure you can tell this is going to be a review full of gripes from the title.

We went to Bugis Junction on Friday night for dinner which I guess is the 1st mistake we made. Being a weekend (yes, Friday is weekend to me) night, the place is swarmed with people and the carpark is full, we had to wait 15-20 mins before being let in to the carpark, then another 15 mins driving around to look for a parking space.
By the time, we finally managed to get out of the car, I am already famished.

First stop - sketches as we wanted to eat pasta. Long queue outside, we were told there is no available table and that they will call us if we leave our contact # once they have a table for us. So we did. Walked round the premise and found that with the exception of fast food outlets (which are also packed), all restaurants have queues forming outside - even seoul garden!

So we decided to split resources - Father-in-law (FIL) queued outside Sakae Sushi (as the nephew requested) while Mr HB went round to PastaMania (2nd mistake). After about 20min, Mr HB called out to me to say that he's got a table for us. We settled down to our table and start looking at the menu.
At this time, Sketches called and tell us that they have a table for us but since we have just seated ourselves and by then we are all hungry and could well do with a "quick casual dinner" (3rd BIG mistake).

We hurriedly placed our orders - 4 pastas and 2 10" pizzas (for 4 adults, 1 kid, 1 toddler and 1 baby, I'm sure u can tell we are hungry at this point).

Upon returning to the table, Mr HB said that their system was down when he was placing his order and he is afraid that our orders are not captured.And boy was he right.
We sat and waited and watched pasta and pizzas being served to all other tables except ours.
So after ~40mins, we finally decided that something is wrong and went to enquire about our orders. We were told our orders are not captured in the system after some checking.
The restaurant manager promptly apologised to Mr HB (who was making the enquiry) and said that she will prepare our pizzas personally while giving instrutions to prepare our orders to the kitchen.

We were given complimentary garlic bread to curb our hunger while waiting (somemore) for our food to be served.
By now, we are all extremely hungry and hungry man = angry man.
For the rest of the interactions, Mr HB was rather sacarstic in all his remarks.

Finally after about 10mins, our pasta are served. I cannot really recalled what pasta was being ordered but what I had was bland (pestos in tomato herb sauce) though the pasta serving is huge (I believe they gave us large portions to try to make up for the time we had to wait). I only finished 1/4 of it. The pizzas followed shortly after - Hawaiian and Mushroom pizza. It is quite apparent that we were given extra large toppings as both the pizzas are literally overflowing with ham, pineapple and mushroom.

OK, onto the taste, the hawaiian pizza is just normal but the mushroom pizza is WAY too salty, we only finished 1/2 of it despite the generous ingredients.

Overall, I would say that don't expect good food here but the service is commendable. Despite the boo-boo made, they did try to make our dining experience more bearable by giving us complimentary stuff - we were also given a complimentary mango pizza (dessert) and 2 pizza vouchers and extra ingredients for our orders.

Pasta Mania
200 Victoria Street, #02-47/48 Bugis Junction, Singapore